Home Care

Warranty Coverage: as-per the 2-5-10 Warranty under the homeowner protection act.

Mortise Group of Companies is dedicated to providing top-tier care for our community members. To book a home service, just fill out the form below. 


Our Homecare services include dedicated streamline communication with our Homecare experts. This department is in constant review everyday to assess if Mortise homeowners are in need of any warranty care. Each new homeowner is provided with a state of the art "New Homeowners Manual" which details full comprehensive information on their new home, new appliances, technology and a list of every company/tradesman essential to the construction of their home.  


Coverage is as-per the 2-5-10 Warranty under the homeowner protection act.

First 12 months:
Coverage for defects in materials and labour.

First 15 months:
Coverage for defects in materials and labour in the common property of a multi-unit building.

First 24 months:
Coverage for defects in materials and labour supplied for the electrical, plumbing, heating, ventilation and air-conditioning delivery and distribution systems. In addition, coverage for any defect in materials and labour supplied for the exterior cladding, caulking, windows and doors that may lead to detachment or material damage to the new home.

The building envelope is the physical barrier between the exterior & interior environments
Building Envelope is covered for up to five years for defects a new home.
This including a defect which permits unintended water penetration such that it causes, or is likely to cause, material damage to the new home.  

Coverage for structural defects for up to 10 years for:

- Defects in materials and labour that results in the failure of a load-bearing part of the new home.

-A defect that causes structural damage that materially and adversely affects the use of the new home for residential occupancy.

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Book a home service.

Our team will contact you as soon as possible to set up an appointment. If this is an emergency, please submit this form and follow up with a phone call at 778-926-0093.

How can we help?

Home Care Image

Unit 104
9450 120 Street
Surrey BC, Canada


Email: info@mortisegroup.com
Phone: 778-926-0093
Fax: +1 604-608-4904