Mortise Group is proud to provide Travelers Home Warranty to all new homeowners. This includes:

• 2 Year Materials and Labour Warranty
  • First 12 months – coverage for any defect in materials and labour
  • First 15 months – coverage for any defects in materials and labour in the common property of a multi-unit building
  • First 24 months – coverage includes:
    • defects in materials, labour and design supplied for the electrical, plumbing, heating, ventilation and air conditioning delivery and distribution systems
    • defects in materials, labour and design supplied for the exterior cladding, caulking, windows and doors that may lead to detachment or material damage to the new home
• 5-Year Building Envelope Warranty
• 10-Year Structural Defects Warranty

Our aftercare services include a dedicated email communication line with our homecare team. This email account is specifically reviewed everyday to assess if Mortise homeowners are in need of any warranty care. Every new homeowner is provided with a New Homeowners Manual which details full comprehensive information on their new home, new appliances, technology and a list of every trades company that worked on the construction of their home.